This Privacy Policy explains how Henzell Developments Pty Ltd, ABN 69 663 425 796, ACN 663 425 796 (Henzell Developments, we, us or our) handles personal information. We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws. Please read our privacy policy below carefully.
INFORMATION WE COLLECT FROM YOU
We may collect information you provide when you contact us, register for a development, subscribe, download project material, apply for employment, make a supplier enquiry or otherwise deal with us. This may include your name, contact details, property preferences, budget, buying timeframe, messages, application information and documents you choose to provide.
We may also collect information from existing project databases, appointed selling agents, our service providers and publicly available sources. When you use our website, we may collect technical information such as your IP address, browser, device, pages viewed and interactions with the website.
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.
HOW WE USE YOUR INFORMATION
Personally IdentWe may use personal information to:
• respond to enquiries and provide information about our developments;
• manage registrations, downloads, sales enquiries, employment and supplier matters;
• contact you by email, SMS or telephone about relevant projects, where permitted;
• operate, secure and improve our website, services and marketing; and
• meet legal, regulatory and business requirements.
You may unsubscribe from marketing emails or SMS at any time using the unsubscribe facility provided or by contacting us. We may retain a limited suppression record to ensure your request continues to be honoured.
DISCLOSURE
We may disclose personal information to related or project-specific entities, appointed selling agents and third parties that provide services for or on behalf of Henzell Developments. Third parties may only use the information for the purpose of providing those services or supporting Henzell Developments, and not for their own unrelated marketing. We may also disclose information where required or authorised by law.
We do not sell personal information. Some third-party systems may store or process information outside Australia. Where required by law, we take reasonable steps in relation to overseas handling of personal information.
COOKIES AND PIXELS
Our website uses cookies, analytics, advertising technologies and embedded services to operate the website, understand usage, measure campaigns and show relevant advertising. These may include analytics, tag-management, advertising pixels, maps, video, social-media content and security tools. You can restrict cookies through your browser, although some website features may not function properly.
SECURITY AND RETENTION
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No online system is completely secure.
We retain information for as long as reasonably required to manage enquiries, projects, customer relationships, marketing preferences and legal, accounting or contractual obligations. Information no longer reasonably required will be securely destroyed or de-identified, subject to applicable law.
ACCESS, CORRECTION AND COMPLAINTS
You may request access to, or correction of, your personal information, withdraw marketing consent or make a privacy complaint by contacting our Privacy Officer. We may need to verify your identity and may decline a request where permitted by law. We will respond within a reasonable period.
Privacy Officer
Henzell Developments
1/51 Minchinton Street, Caloundra QLD 4551
sales@henzelldevelopments.com.au | 1300 023 106
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
CHANGE IN PRIVACY POLICY
We may update this policy from time to time by publishing the revised version on our website. The effective date above shows when it was last updated.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at sales@henzelldevelopments.com.au.
